Faq

Simply browse our selection of Mice, Keyboards, and Headphones, add desired items to your cart, and proceed to checkout. You will be guided through the payment process without needing to create an account.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options available at checkout.

Orders are processed quickly to ensure fast delivery. If you need to make changes, please contact us immediately at [email protected]. We will do our best to accommodate your request if the order has not yet been shipped.

We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on your location and the weight of your items. Free standard shipping is available on orders over $50.

Standard shipping typically takes 5–10 business days within the continental US. Expedited shipping options (2–4 business days) are available for an additional fee. International delivery times vary by destination.

Yes, we ship to many countries worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

We accept returns within 30 days of delivery for unused, unopened items in their original packaging. To initiate a return, please email [email protected] with your order number and reason for return.

Refunds are processed to the original payment method within 5–10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error.

If your Mouse, Keyboard, or Headphone arrives damaged or defective, please contact us immediately at [email protected]. We will arrange a replacement or full refund, including return shipping costs.

Yes, all products sold on ActuatePort are 100% genuine, brand-new, and sourced directly from authorized manufacturers or distributors.

Most Mice, Keyboards, and Headphones come with a manufacturer’s warranty (typically 1–2 years). Warranty details are included in the product packaging. For warranty claims, please contact the manufacturer directly or reach out to us at [email protected] for assistance.

For any questions or issues, please email us at [email protected]. We aim to respond within 24 hours on business days.