Shipping policy

Shipping Policy

At ActuatePort, we are committed to delivering your Mouse, Keyboards, and Headphones with reliability and efficiency. Please review our shipping policy below to understand how we process and fulfill your orders.

Shipping Method

We offer a single, standard shipping option for all orders. This method ensures your items are delivered securely and within a reasonable timeframe. No expedited or express shipping is available at this time.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and your delivery address. These charges will be clearly displayed at checkout before you complete your purchase. Please note that we do not offer free shipping on any orders.

Processing Time

Orders are processed within 1–2 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer. You will receive a confirmation email with tracking information once your order has been shipped.

Delivery Time

Standard shipping typically takes 5–10 business days for delivery, depending on your location. Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or adverse weather conditions.

Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this number to monitor the status of your shipment through the carrier’s website. For any tracking inquiries, please contact us at [email protected].

Shipping Address

Please ensure your shipping address is accurate and complete at the time of purchase. ActuatePort is not responsible for delays or losses resulting from incorrect or incomplete addresses provided by the customer. If you need to update your address after placing an order, please email us immediately at [email protected].

International Shipping

We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Please check with your local customs office for more information.

Lost or Damaged Items

If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [email protected]. We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.

Contact Us

If you have any questions about our shipping policy, please reach out to our support team via email at [email protected]. We are here to help.